Dick Smith triggers massive hotel online booking backlash

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More good work from Dick Smith today, via Gotti:

Smith has campaigned on many issues before but nothing like this has ever happened to him — as well as the ACCC policy reversal his video has received an incredible 1.4 million views, as radio stations around the land are encouraged by their listeners to spread outrage.

In the accommodation industry, online travel agencies (OTAs) have boomed, with US-based Expedia Group (which owns Expedia.com, Hotels.com and Trivago) and European company Booking.com emerging as major players.

Those who book via these sites are “guaranteed” that their prices are the lowest and a clause in the online contracts aims to prevent the small motels from advertising lower prices than the US-owned web sites (This agreement was originally cleared by the ACCC).

ACCC…always the last to know.

About the author
David Llewellyn-Smith is Chief Strategist at the MB Fund and MB Super. David is the founding publisher and editor of MacroBusiness and was the founding publisher and global economy editor of The Diplomat, the Asia Pacific’s leading geo-politics and economics portal. He is also a former gold trader and economic commentator at The Sydney Morning Herald, The Age, the ABC and Business Spectator. He is the co-author of The Great Crash of 2008 with Ross Garnaut and was the editor of the second Garnaut Climate Change Review.