How CBA invited in the criminals

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By Nathan Lynch of Thomson Reuters.

By early 2015, Commonwealth Bank’s investment in the rollout of hundreds of intelligent deposit machines across Australia was paying off handsomely. The country’s largest financial institution was reporting bumper profits.

The gradual automation of its teller services, via this new kit, along with the push towards 24/7 banking, was making a significant contribution to CBA’s success.

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