I would like to see the pace of change of some of the reforms accelerate.
Banks do not underestimate the complexity of what lies ahead. They understand there will be significant ongoing scrutiny. Change is now not just necessary but the new normal and in my view will not be without pain.
Earning the trust of the Australian people will be tough and it is going to take time. Banks understand they are swimming against the tide of powerful global forces…but none of us can afford to give up on the goal of winning back the trust of the public and customers.
Australian banks have lost trust in their ability to balance the interests of customers and shareholders. Politicians and regulators are responding to this with unprecedented levels of scrutiny.
It doesn’t matter what you would like, Anna, you’re not the head of a regulatory body, you’re a paid lobbyist whose raison detre is to serve banking not public interests.
You’d have more credibility if you stood up and waved your big wad of cash saying “they paid me this to make them look good”.
