Uber Eats booms on COVID

I have never used food delivery services like Uber Eats. My family cooks almost all our food at home and rarely eats takeaway. I have always been morally opposed to using migrant slave labour to deliver our food and don’t like the margins hit restaurants take when people use delivery services.

That said, I recognise that I am old school and a dying breed, with COVID lockdowns and restrictions delivering a boom in meal delivery services like Uber Eats.

According to new data from Roy Morgan Research, over 5.5 million Australians aged 14+ (26.5%) used meal delivery services last year, up from 3.9 million (19.0%) in 2019 and 3.3 million (16.3%) in 2018. The rise in meal delivery service use has also been broad-based across the generations:

Use of meal delivery services

Meal delivery services are booming.

As expected, repeated lockdowns in Victoria has propelled Melbourne (36.1%) ahead of Sydney (31.7%) and Perth (29.0%) as the place where people are most likely to use meal delivery services.

According to Roy Morgan CEO, Michele Levine:

The lockdowns enforced to halt the spread of COVID-19 have provided the perfect environment for the rapid growth of meal delivery service apps…

The ongoing COVID-19 pandemic will continue to support usage of meal delivery services throughout the remainder of this year and even into 2022 as the vaccination program continues around Australia.

The challenge for meal delivery services will come when the great majority of Australians have been vaccinated against the virus and our way of life begins to resemble what it was pre-COVID-19 on a sustainable basis.

I expect meal delivery services to maintain their popularity post COVID.

The pandemic forced Aussies to try these services. And now that they have gotten a taste of the ease and convenience associated with these services, there is no going back. The same applies to online shopping.

Unconventional Economist
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  1. Charles MartinMEMBER

    I always ring and order a pickup when getting take away. You can’t get to know your local eateries by having someone on a bike deliver it to you.

    • Anders Andersen

      Yep, and I object to the 20-30% cut the service gets. I don’t have an issue with the drivers as such, but the organisation. People are just goddamn lazy.

    • Exactly. My local restaurants appreciate folks coming in for pickup … and like Leith I REFUSE to subsidise the international student visa fraud that these type of services facilitate!!

  2. MathiasMEMBER

    I wonder how that relates with home shopping delivery?

    Its good to see Australia getting more at home services. Now we just need jobs to shift.

    If everyone ends up single hermits in the future ( which is my thinking ), people will be able to live and sustain themselves. The only thing Liberals have achieved is to push people away. The only thing woman ( Australias Failed Family Laws ) have achieved is to show men they are better off on there own and having mates instead. Whatever the Government and Libs have tried to achieve, I’d say has backfired on them spectacularly.

    The only thing ScoMo has shown me, is how bad Australias Democracy really is and that Australias one election away from Anarchy. Its irrelevant who comes after at this point. Australias Parliament is too easily corruptible and no longer functional for the Australian People. 15 years have already been lost and thats not forgiveable. Australia needs an entirely new parliament. Minor changes arent enough to fix this.

    Dying Alone

  3. We’re old school too, we cook almost everything and eat out for dinner once a month. Never used Ubereats etc, just dont like the idea of the whole scam operation.

    • Globally yes
      But in Australia it is killing it with bugger all competition
      But it’s sucking the like out of restaurants and transferring basically all profits overseas and paying little tax in Aus.
      No different to hotels combined etc
      It is a f joke

  4. migtronixMEMBER

    Y’all be expecting to connect
    With this the first time it
    Melts your cerebellum
    But if you down to crown
    Then dem clowns that frown
    Be straight impudent
    Historically forgotten
    Never written
    On a whim
    They dis

  5. ErmingtonPlumbingMEMBER

    We eat a lot of take out but never use Uber eats.
    Fken lazy in my view.

  6. With you all the way on this one. The only take away delivered to our house is the occasional pizza delivered by the local pizza shop owner’s employees and we are charged an extra 10 per cent for the privilege of not having to leave home. We are happy to pay the small surcharge. Appalled at the treatment of so many “employees” in the gig economy, I avoid it at all costs. Likewise the internationally owned booking sites for accommodation. We are departing on a trip to Adelaide and outback SA in the coming week and I am attempting to book all accommodation directly with the providers. Surfing the net to find their direct contact details is a challenge in itself, having to by-pass, Expedia, Virago, Last minute and Booking.com etc but worth the effort and sometimes has resulted in a better deal. Their spread is pernicious and the control they wield over the listed businesses is ruthless.