A new report by Accenture that was commissioned by Uber claims that that Uber is now Australia’s second-largest employer.
The report also claims that a typical Uber Eats delivery worker earned $21.55 an hour after costs in 2020, almost 9% more than the minimum wage. Further, over 80% of its workers say they are happy with gig-economy work due to the flexibility it provides.
Meanwhile, Uber Eats Australia’s general manager Matt Denman contends that there are very few jobs that offer the sort of flexibility that it does, while the Accenture report reveals that the Uber Eat app was vital for jobs during the pandemic.
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From The Australian:
“These figures include all online time over the hour, which includes time between deliveries, and does not account for any additional income earned via other delivery apps during the hour,” Mr Denman said…
The report found 79 per cent of delivery people worked an average 30 hours or less a week, and more than one-quarter of delivery people spent 10 hours or less a week on the Eats platform.
Given this report was commissioned and paid for by Uber, we should not be surprised that it has painted the company in a positive light.
Moreover, the overwhelming majority of Uber workers are migrants on temporary visas. Therefore, we shouldn’t be surprised that they are mostly positive about their employment given it is one of their only economic lifelines keeping them afloat while they study or apply for permanent residency.
For the record, my family has never used Uber Eats. We mostly cook at home and rarely buy takeaway.
We are also not comfortable with paying a delivery worker from a developing country a pittance to deliver our food; it feels like slavery. Nor do we like that restaurants lose significant margins to Uber.
That said, one cannot deny that Uber Eats is very convenient, which means it is here to stay. It also did play a vital role during the lockdowns, especially in Melbourne.