Services Australia is hiring more staff and redeploying existing personnel as people made unemployed by the coronavirus lockdown continue to swamp Centrelink offices and the MyGov portal.
Government Services Minister and serial buffoon, Stuart Robert, last night admitted that he underestimated the number of people who would seek to access MyGov following the lockdown decision, conceding that the system had not been able to cope with 100,000 concurrent users, compared with around 6,000 on a typical day:
There was no confirmation on Tuesday as to when MyGov would become stable as it faces unprecedented demand, with Mr Robert conceding it was “my bad” for not realising how many people would try to access it.
