According to the Restaurant & Catering Industry Association, the average profit margins for Australian restaurants have fallen from 10% to between 2% and 4% since the arrival of food delivery services such as Uber Eats and Deliveroo. Restaurant consultant Mark Jensen says that if a restaurant is not viable “within its four walls”, then signing up to a delivery service is not going to help it to survive. From The AFR:
Figures from the Australian Bureau of Statistics reveal businesses in the hospitality industry now fail faster than in any other industry the ABS tracks. Of the food service and accommodation businesses that were in existence in June 2014, only 53.8 per cent were still in business in June 2018, the most recent period the ABS has reported on…
Mark Jensen, the director of the eatery Red Lantern, who consults to the restaurant industry, tells his clients there is no problem they have, to which signing onto a delivery app is the solution.
