Via Banking Day:
Key findings of the RFi research included that “only one in two consumers highly trust the Australian banking industry whilst only two in five highly trust the CEO and senior executive team of their banks, while 57 per cent of consumers believe the Australian banking industry as a whole does not have high ethical standards.”
This is broadly similar to findings of research last year by Edelman Intelligence for the Australian Banking Association. Edelman at the time found 50 per cent ticked the box at the trusted end of the scale when asked for a view on “how much you trust that institution to do what is right” using a nine-point scale.
